Privacy Policy – Roofing & Spouting NZ Last Updated: 7 July 2026 Roofing & Spouting NZ ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. Information We Collect When you contact us through our website, Facebook, Instagram, Meta Lead Ads, phone, email, or other channels, we may collect: Name Phone number Email address Property address Details about your roofing or spouting requirements Any information you voluntarily provide How We Use Your Information We use your information to: Respond to enquiries Provide quotes and services Schedule inspections and appointments Communicate regarding roofing and spouting projects Improve our services Send relevant updates or marketing communications (where permitted) Meta (Facebook & Instagram) Lead Ads When you submit your information through a Facebook or Instagram Lead Ad, your details are provided directly to Roofing & Spouting NZ. We use this information solely for: Contacting you regarding your enquiry Providing quotations and service information Following up on requested services We do not sell your personal information to third parties. Sharing Information We may share your information with: Employees and contractors involved in delivering our services Service providers who assist with business operations Regulatory authorities where required by New Zealand law All third parties are expected to protect your information appropriately. Data Security We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. Access and Correction Under the New Zealand Privacy Act 2020, you have the right to request access to the personal information we hold about you and request corrections if necessary. To make a request, contact us using the details below. Cookies and Website Analytics Our website may use cookies and analytics tools to improve user experience and measure website performance. These tools may collect non-identifiable information about website usage. Contact Us If you have any questions about this Privacy Policy or how we handle your personal information, please contact: Roofing & Spouting NZ Email: admin@roofingnz.co.nz Phone: 0800766350 Website: www.roofingnz.co.nz Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. By submitting your information through our website or Meta Lead Ads, you consent to the collection and use of your information as described in this Privacy Policy.